Windows XP SP3 and Microsoft HD Audio UAA Problems (Update 3)

. Friday, March 7, 2008

Sometime ago I had an issue with Microsoft Windows XP Service Pack 3  and I quickly found out none of HD audio/modem devices where recognized even after installation of proper drivers.
I’ve tried few different solutions, until I found this entry in some Chinese forums (thanks Google for translations, and sorry forgot the source). To make Windows see these devices (Audio device on High Definition audio bus) follow step below:

the steps:
Download this software : kb888111xp2.exe
Open Regedit and go to :
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows

Find CSDVersion Key
Legend:

100 (hex) means its SP1
200 (hex) means its SP2
300 (hex) means its SP3

Change CSDVersion from 300 to 200 and Restart
Install kb888111xp2.exe (Microsoft UAA Patch)
Change CSDVersion back to 300.
Restart
Install device drivers
Enjoy :)

Tested and Worked for : Realtek HD, Audio Devices HD, Onboard AMD(ATI) x1250 video and modem Windows XP drivers.

Update 1:
Apparently Microsoft forgot in include UAA support in SP3 driver database.
Besides solution above you might want to try this: User Modified kb888111 patch fixed for Service Pack 3 .
Links:
Fix for KB888111 for Windows XP SP3 RC v3264 (Original)
Fix for KB888111 for Windows XP SP3 RC v3264 (Mirror hosted here)
or Here

Update2:
There are also issue with Day Light Savings patch - NOT INTEGRATED IN patches database AS WELL ...
More info here: http://boredsysadmin.com/2008/03/more-windowx-xp-sp3-quirks.html

Related Tags:
Windows XP, SP3, How-To
More Drivers Articles

Update3:
Websense Security thinks my website is Malicious and my best guess is because one of links I gave for kb888111xp2 patch was pointing to Rapid-share, which I guess makes my site assumed automatically to be malicious by Websense…

I tried to convince them multiple times, but I guess convincing doesn’t work as they are assigned me with “Malicious” label yet again.

As Alternative mirror you can download the file below. Extract it to temp folder and inside under MSHDQFE\Win2K_XP\us you’ll have it.

http://downloadmirror.intel.com/7525/eng/AUD_ALLOS_XP_VISTA_5377_PV_REALTEK.exe

181 comments:

orgyn said...

thanks, real much thanks. god damn dis microsoft!

BoredSysAdmin said...

I'm glad it was useful to you.

Anonymous said...

BSA YOU ARE A KING!!!! THANK YOU SO MUCH. SAVED ME ALOT OF HEADACHES. HAVE BEEN LOOKING FOR A SOLUTION FOR DAYS.

Anonymous said...

Thanks!!! You are a god! In case other people are looking for this, it fixed my HP laptop with Conexant HD Audio. Got the patch from Hydrogen Audio: http://www.hydrogenaudio.org/forums/index.php?showtopic=47079

Anonymous said...

I checked the registry and 200 is already set. I too have a Conexant HD Audio device on an HP. I've contacted HP and they want me to reinstall.

I've also tried removing the KB888111 patch by running the SP uninstall string and deleting the registry key. I'm not sure what else to do to make this thing work

BoredSysAdmin said...

If you HD audio still doesn't work, check out this solution:

Anonymous said...

I have an uncompressed folder & files, but no set up program. How do you initiate the installation of the patch?

BoredSysAdmin said...

Frankly i didn't tested user modified KB888111 for the SP3, but I assume right click on hdaudio.inf and choose "Install" should do the trick or otherwise follow the reg modifying method - its proven - works!

Anonymous said...

Thank you very much from Russia=)
Real help me!!!I install Win Xp sp3 on my notebook and i don't know how do sound!!!Thanks

Anonymous said...

I format and setup windows in an HP laptop more than 5 times with diferent sp3 distribution cd's. Nothing seemed to work. If you where here i would kiss you. Thanks a lot mate!

Anonymous said...

I have the following issues after SP3 install on an HP laptop (8510W running XP Pro) and going into and out of standby - - task bar resized to default, wireless adapter dead until reboot, and (like you) audio dead until reboot. Any ideas?? Please email me bobmccroskey(at)mindspring(dot)com. HP Tech Support was no help. Thanks much in advance!!!!!

Anonymous said...

Thanks, it worked for me too. I got a Lenovo T61 in which I installed xp with SP3 and I was not able to make the sound to work, it has a SoundMax Integrated Digital HD Audio and now it's working fine... Thank you again from NY

Anonymous said...

Thanks so much...one of ur guide help me on reinstalling sp3 to my v3630TU laptop...although at first its not working...i just find the answer by force install the audio driver..anyway..thanks for ur tips...

BoredSysAdmin said...

Links updated thx to anon info :)

plum said...

omg i love u so.... i rinstaled widnows about 3 times before i found ur solution... big thx!!!

arti74 said...

Thank you! It helps with my problems with hp pavilion dv6420ew.

Anonymous said...

THANK´S A LOT... Terima Kasih... Vielen Dank...

Ronny said...

THANK YOU! Sony Vaio VGN-AR61E works ;)

RMB said...

i tried this solution but for some reason there is still no sound...i have a lenovo t-60, xp, SP3 and the audio is not working...any suggestions?
- thank you

BoredSysAdmin said...

RMB:
If you HD audio still doesn't work, check out this solution:

http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&message.id=5711#M5711

RMB said...

Thanks for the quick response. Are you referring to the zip file in your link under "Update 1"? If so, what do I do after downloading the zip file (sorry im an accountant, not a computer guy :S)

Anonymous said...

MANY THANKS FOR THIS !!!

Anonymous said...

WORKED GREAT!! THANKS FOR THE HELP

Mike said...

Thanks a lot, with your help I was finally able to get it to work!

Aadarsh said...

A million thanks, fixed my sound card...cool...thank u

Anonymous said...

Thank you!

Anonymous said...

Thank you , works with DELL Vostro 200 Desktop.

Anonymous said...

Thank you so much

Been all over net loooking for this answer. Sorted HD Audio on XFX motherboard.

Anonymous said...

Thank you thank you thank you

Anonymous said...

Merci beaucoup
Enjoy

Anonymous said...

I love you !!! Two days of pure agony and now this fixed everything in 5 minutes. Thank you.

vonnhugo said...

Thank you.

This fixed my audio problem on my Lenovo. Can hear the sounds from my system now. However, I just found out now that the microphone does not work.

When I receive a call or test sound from Skype, Mic is being muted and i have no idea how it happened. I just know it is muted because while my volume control is open, the Muted checkbox under Mic properties suddenly is ticked.

When i record audio through some software like Audacity, Mic also turns to be muted automatically so it does not record anything.

When I open Realtek HD Audio Manager from systray, it shows from Audio I/O tab, microphone is like disabled or disconnected marked by a red dot (instead of green for output).

Can't find the solution to this yet. Hope you could help. Thanks in advance.

BoredSysAdmin said...

@Vonnhugo
I dunno if these links helps but try anyways:
http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC949416

and

http://www.techspot.com/vb/all/windows/t-38366-p-2.html

also keep in mind to have latest Realtek Drivers installed.

vonnhugo said...

thanks for the quick response. I forgot that being red or pink tells where mic should be connected. Pink/red for input. Green for output. LOL.

I will look into the links you have sent. :)

vonnhugo said...

My bad. I'm really laughing at my mistakes here.

The simple solution is to turn on Microphone or Audio input from Mixer Tab of Realtek HD Audio Manager. Hmmm... Weird that it is muted by default.

Terence said...

Good lord!

You're a saviour!

I can hear sounds now.. but there's still 1 thing...

Under device manager > other devices, there's still a big yellow "?" over Audio Device on High Definition Audio Bus... What can seem to be the problem? I've arleady installed the Realtek drivers.. but now this.. any tips/info for it?

BoredSysAdmin said...

@terence
Right click on "Audio Device on High Definition Audio Bus" device -> Properties->Details
Under first entry Device Instance Id
there should be something like:
PCI\VEN_11111&DEV_111111

Use contact Bored sysadmin link to send me email with that info or simply google it yourself and you'll find who's the maker of this mysterious device and maybe it's model,,,

Bismuth said...

Hi BSA, I came across this post while searching for a way to get my sound card to work. This isn't exactly my problem (in fact I tried the fix, with no luck), but you seem like you might know enough to help me out.

I reinstalled XP with a slipstreamed SP3 disk, and downloaded all the necessary drivers from Dell, based on my service tag number. Everything installed fine, except my sound card, which isn't even detected by Windows. However, in the boot diagnostics, my speakers work fine, so I'm certain it's a software problem, and more specifically a windows problem.

Device Manager shows that Microsoft UAA Bus Driver for High Definition Audio is present, and installing the drivers from Dell adds a SigmaTel High Definition Audio Codec, and a couple of hidden Creative drivers... nothing which suggests an actual device though. Most importantly, it does NOT detect any unknown (question-marked) devices which might be a sound card.

The soundcard detected in the BIOS setup is a SigmaTel 9200.

At this point, I've officially run out of ideas. I've tried installing a number of different drivers... Conexant, Realtek, Intel, based on different suggestions I've found on the web, as well as played with the order of installation of the Sigmatel and Creative drivers in relation to each other and to the chipset drivers from Dell.

I understand if you don't care to do tech support for me, but at this point my remaining solution is to buy an external soundcard, so I figure I might as well ask. I'll gladly provide any additional info you might need.

BoredSysAdmin said...

Hey Bismuth, I not really sure if this can help you, but I'd give a chance...

http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&message.id=5711#M5711

plus check if this can help you:
http://www.edbott.com/weblog/?p=1965

Bismuth said...

Unfortunately, my PnP SD Emulator driver is installed and working, and that second link focuses mostly on Vista, but thanks for replying anyway. It sounds like there are a ton of problems with Sigmatel drivers... in all my searching, I must have seen a couple dozen unique problems; unfortunately mine seems to be the most unique, as I have only found one other post with the exact same symptoms.

If I had known how much time I'd be investing in trying to fix this thing, I would have just bought a new card right away...

Anonymous said...

thank you...work like charm...:)

Anonymous said...

Thanks a lot BSA, u r realy great.

Ahmed El Masry said...

That's so amazing, it works !! the trick in changing the regist. value :)
thanks so much

Suphi said...

Thank You

Zach said...

Thanks alot i appreciate your boredom took me forever to figure out what was wrong thanks again

arisendead

Joanna said...

thankyou SOOOO much! this is the finishing touch on my downgrade to XP on the Asus U3S. the only driver i had troubles with was the audio and this absolutely works.

brings music to my ears. (literally)

a MILLION thanks.

Anonymous said...

dat rly saved da day. thx man, ur my hero

Anonymous said...

YOU ARE A GENIUS!!! THANK YOU!

Anonymous said...

http://downloadmirror.intel.com/7525/eng/AUD_ALLOS_XP_VISTA_5377_PV_REALTEK.EXE

Ashesh said...

I found this option useful:
http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/78a330a8-be15-4ee6-97bf-c65c6c05c5a7/#page:3

BoredSysAdmin said...

Thx Ashesh, your post gave me and my readers yet another mirror for sp3 modified kb888111 patch.
Mirror here:
http://www.geocities.com/bnssapp/Universal_Audio_Architecture_High_Definition_Audio_AddOn_1.0.zip

Anonymous said...

Thanks BSA
you are a genious....
I never knew that its so easy to fool a computer.....
First time I paid a techie to resolve this....
but after that I had lot of problems for days.....then suddenly
I found you.....the saviour...
Thanks again...

Wishing you a very very happy new year

Max said...

HP Pavilion dv7-1090er
Windows XP SP3
http://zvercd.com
Universal Audio Architecture
High Definition Audio problem.

KB835221 solves the problem without registry editing.
http://support.microsoft.com/kb/835221

But audio device disappears after reboot. I have to restart UAA bus at every boot with help of .bat
devcon.exe restart "PCI\VEN_8086&DEV_293E&SUBSYS_30F4103C&REV_03"

I've chose KB888111 with registry editing for more modern driver version
http://support.microsoft.com/kb/888111/

Truly yours from Russia
reg4(at)nm(dot)ru

BoredSysAdmin said...

@Max,
Both hotfixes you gave link to not relevant for SP3, and registry edit is only needed for sp3.
KB888111 is limited distribution hot fix and it is NOT provided by MS support site, only by 3rd party vendors.
My solution doesn't require complicated workarounds like manually forcing UAA device to restart.

Anonymous said...

Thank u so much :). I'have search during two days before to find ur post.

Thank you one more time :)

Bruckal said...

Hi guys.

I have an ATI HD 3450 running on WinXP SP3 with the mantioned patch.

My problem is that i can see the ATI HD Audio device in the devicemanager but can not select it as prevered audio device / i can't see it.

Perhaps somebody can helb me. Please.

Nice greetings lukas

BoredSysAdmin said...

@Bruckal
Hey, while this post isn't directly discussing this issue, you might want to check links on this forum post and help troubleshoot your issue. I feel like I might write a separate post about it later on.

http://discuss.extremetech.com/forums/permalink/1004421747/1004421724/ShowThread.aspx#1004421724

Anonymous said...

Magic, thanks for the fix. Spent hours trying to fix this before seeing this web page.

cheers

Anonymous said...

yeah this trick works :) thanks

Anonymous said...

Increible este Hombre es mejor que SUPERMAN-

Ya tengo un nuevo super heroe

Despues de dias sin dormir.

MUCHAS GRACIAS

Anonymous said...

thanks a bunch, dude! been searching the net for the past 3 hours and did a lot of solutions but your solution DID IT!!! more power to you!

Anonymous said...

Super !!! Endlich hat die Suche ein Ende!! Funktioniert perfekt !!
thanks

Anand MG said...
This comment has been removed by the author.
Anand MG said...

Hey man,
I installed Win XP3 in hp laptop dv 2000 series. As usual Audio device is not working.
i have changed the CDSversion to 200 & installed kb8881111 but my "Audio Device on High definition Audio Bus" is still listed in other devices with a yellow question mark sayin on driver for this device has not been installed? wat do?
im searchin for this for almost a week for so many solution but nothing is working...

BoredSysAdmin said...

Hey Anand, have to tried to install sound card drivers? If yes and still didn't recognized :

Right click on "Audio Device on High Definition Audio Bus" device -> Properties->Details
Under first entry Device Instance Id
there should be something like:
PCI\VEN_11111&DEV_111111

Use "Contact Bored Sysadmin" link to send me email with that info or simply google it yourself and you'll find who's the maker of this mysterious device and maybe it's model...

Anonymous said...

Help Please!! Sorry, but I have to ask the same question, I have a Cicero PC with a gigabyte Main Circuit Board: Seanix 8IG1000MK
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. FCa 05/05/2003......Multimedia
MPU-401 Compatible MIDI Device
Realtek AC'97 Audio
Standard Game Port.......... I reformatted my PC and went through a lot of mind boggling hair pulling trouble to get motherboard chipset drivers, lan drivers and audio drivers for this pc, I have followed your instructions and still have no sound, drivers installed, plug and play installed, BIOS ok, dxdiag shows installed media but gives error failure at step 3 [directsoundcreate]:HRESULT=0x88780078 [no driver] when checking testdirectsound, but plays music through speakers when checking realtek ac97 audio testdirectmusic under the Music tab, but I still have no sound device when I check device manager, no little sound icon in right lower window, still nothing, ..... can you help me, please ..... thanks Bekka

Gunner said...

Thanks man... you are my savior!!!

Anonymous said...

I am really stuck

I have a DV4-1020us and I have promised a client I can get this to Windows XP fully

What I mean is that they had someone else install Vista and XP dual booting

But the other guy couldn't get sound to work in XP

I have followed the instructions at the top to a T many times...

When I reboot, I have no sound and there is no audio hardware found

So there are a bunch of yellow ! but they are unknowns...

Any ideas?

REALLY REALLY NEED HELP!!

BoredSysAdmin said...

Hey Anon,
This laptop [DV4-1020us] got IDT High Def integrated Sound, which usually hard to make em work in XP.
Try drivers below and good luck!!
http://drivers.softpedia.com/get/SOUND-CARD/OTHER-SOUNDCARDS/ECS-945GCT-M2-V10-IDT-High-Definition-Audio-Driver-040.shtml

http://download.cnet.com/IDT-High-Definition-Audio-CODEC/3000-2110_4-197119.html

InNeedOfHelpAndSleep said...

I have the HP G50.

My audio will work on a reboot, but it will not work after coming out of a suspend.

Any ideas?

Brian said...

Thanks a lot man, I can confirm it works with Conexant HD Audio and the HDAUDIO Modem on my HP laptop (dv9417ca).
The no sound in XP was driving me crazy...

Anonymous said...

What can i say to you exsept to doff a hat

TANO said...

THX a lot you are No1

cute pepye said...

hi yaar...

you are really great... thanks for giving solutions to all ppl with patience... Great of ya...

btw, ma prob is i use DG45ID motherboard that has IDT HD Audio and Built in Dolby Home Theater.. In vista i get all the features working cool. In XP SP3 i don get the HD audio control. only the normal audio control is coming.. the KB******SP2.EXE patch is included in the IDT software itself. Jus the Hex Change alone will solve my problem huh??? Moreover The Dolby Control Center will work if the HD audio installed???

Thanks a billion....
cute pepye....

Anonymous said...

WOW AMAZING, THANKS SO MUCH, I've wasted days trying to figure this out

James said...

Bored SysAdmin, I am impressed. What a clever fix! I was able to remote into my sister's computer and perform the fix as you described. Worked like a charm. I can't emphasize how much you rock :) Thanks again.

Maaz said...

HI BSA I have a intel D945gcl over here i'm unable to hear any sound even after installing the drivers from the intel website, I'm using Windows XP sp3.will this reg trick and pach work??

Anonymous said...

Thanx, mate!
Really helpful!

Anonymous said...

THANK YOU SOOOO MUCH!!!!
I HAVE SOUND NOW

Anonymous said...

I HAVE READ COMMENTS ON THIS FORUM AND I'M HIGHLY IMPRESSED WITH THE NEWS OF SOLUTIONS TO PROBLEMS. BUT I NEED ASSISTANCE. MY ACER ASPIRE 5715Z NOTEBOOK PRODUCES NO SOUND. IT REQUESTS FOR MICROSOFT UAA BUS DRIVER FOR HIGH DEFINITION AUDIO. I'VE TRIED MANY LINKS WITHOUT SUCCESS. AT PRESENT, I'M USING WIN XP SP2 AFTER REMOVING VISTA SOME COUPLE OF WEEKS BACK. CAN ANYONE HELP ME GET THIS UAA HD AUDIO BUS DRIVER? I APPRECIATE YOUR ASSISTANCE.

Anonymous said...

please if anyone knows how to help me solve the problem of UAA BUS DRIVER FOR HIGH DEFINITION AUDIO FOR ACER ASPIRE 5715Z NOTEBOOK, RUNNING WINDOWS XP SP2,PLEASE FORWARD IT TO nyereugo2k3@yahoo.com. I APPRECIATE YOUR EFFORT. THANKS.

BoredSysAdmin said...

Hey Anon, Have you tried grabbing drivers from intel link i gave?

As Alternative mirror you can download the file below. Extract it to temp folder and inside under MSHDQFE\Win2K_XP\us you’ll have it.

http://downloadmirror.intel.com/7525/engAUD_ALLOS_XP_VISTA_5377_PV_REALTEK.exe

JrGriffey said...

ive tried doing the above steps and have been successful in getting sound. HOWEVER, anytime i go into hibernation or suspend, the audio stops working and must reboot to solve the problem :S

Can anyone help with this at all?

Johan said...

Hi, I will get sound using either kb835221 or kb888111xpsp2 with Chinese reg edit of service pack version id.

BUT after restart the drivers have disappeared... The UAA installs...The hardware is found and I can install the idt HD inf file. After restart it is all gone and I have to do it again. I have a HP DV4. That HP driver you posted for another module will not work. Yellow exclamation mark. I have downloaded a similar service pack intended for my model dv4-1248tx - "sp41616". This can only be installed after having reinstalled kb888111xpsp2. But it will also disappear after restart.

Anonymous said...

grcias brother gracias te debo una

tan tan said...

I have a Compaq Presario V3804AU and I've encountered the same problem. I tried your solution and it worked like magic. The sound worked again and it worked the next morning. After I turned off my laptop that morning and tried to work on it again afterward, Windows (again) failed to detect my device. There's a error message saying something like: no active mixer detected... I'm really desperate and run out of solutions.

Anonymous said...

You should make a video tutorial PLEASE MAKE IT i dont know what to do

Steve said...

BSA - I still have the problem here and I've spent ~15 hrs (even with Dell Support) trying to fix this.

I have a Dell Vostro running XP, SP3. with an integrated Realtek HD Audio Driver.

Out of the blue I couldn't hear audio. Every device I have is enabled and working properly, including the Realtek High Definition Audio under "Sounds..." and the "Microsoft UAA Bus Driver..." under System Devices. FYI, the UAA driver version is 5.10.0.5010. But there is No Audio Device.

It appears that I need to install UAA driver 5.10.0.5013 BEFORE installing the Realtek HD driver in order to hear audio?

I can't seem to get UAA 1.0a to be installed. For instance, through the device manager I uninstall Realtek and Microsoft UAA. Then I try to install UAA 1.0a but it doesn't seem to work? I'm just stuck.

I'm having a problem with just a few files but I can't seem to get this thing straight!

Thanks!

eloc said...

A SAY ,JUST THANKS THANKS..,IT IS SO SIMPLE IDEA WIDTH CSD VERSION.. AND WORKKKKKKK....

Anonymous said...

just THANKS!!!!!!!!!!! u r my hero!

Anonymous said...

domo arigatu, hey man your no.1, thanks. of all the solutions i googled, yours worked like a charm, again thanks

BoredSysAdmin said...

Douitashimashite

Anonymous said...

BoredSysAdmin, i have a problem which is weird. I using default microsoft HD Audio UAA and it sometime detect only "modem device on HDA" sometime "Audio device on HDA". After using ur method, its only detect the modem which is so frustrating. Please help me to deal with this problem. My computer spec: Acer Aspire 4520 with Agere HDA and Realtek HDA.

BoredSysAdmin said...

Dear Anon with Acer 4520:
Did you tried to install official Acer drivers from here ?
I'd try to uninstall both modem & sound drivers and try to install official drivers first. This post is more design for users of HP machines who want to install XP on pc sold with Vista, since HP dropped supporting XP on newer pc's. Acer official drivers "should" install correctly in your XP sp3

Richard McGill said...

I want to thank you very much for your 'sound' advice! I have Windows XP Home Service Pack 3 with this problem after trying to upgrade the Realtek driver.

I followed the instructions and failed miserably, only later to discover I hadn't deleted the Realtek driver in Settings / Control Panel / System / Hardware Device Manager / Sound, Video and Game Controllers / Realtek High Definition Audio! Please alert your readers in case this happens to them.

Many thanks for your help as I have now restored the sound. I shall bookmark your blog for future reference.
Bets wishes,
Richard

Vivio said...

Thanks very much for the hint about regedit & SP3!

SoooooLOST said...

For the life of me I cannot get my audio to work on my G50-112NR.

In doing this process of getting audio to work for this laptop, has anyone else encountered the laptop asking for TWO drivers for the, "Audio Device on High Definition on Audio Bus"?

If I install the drivers for Realtek HD Audio, I can get one of the two yellow notifications to disappear in the device manger. This does allow audio to work, but as long as I do not close the lid to the laptop. If I try to attempt to comeback from standby, audio stops working unless I restart the system.

Also, upon restarting the system, I will then be prompted again to install a driver for the second "Audio Device on High Definition on Audio Bus".

All my attempts to find something for this additional thing has failed.

I have followed the above instructions as well but with no success in solving these two problems.

Can anyone please help? I am so lost and out of my element on trying to remedy this....

Anonymous said...

This was driving me insane. Thanks a lot!

zenmonster said...

Thanks man, it works! ;)

niks said...

awesome sol man.. Keep up the good work... I was searching a solution for months and was ready to trash my CPU with the cricket bat lying across my room i havent used for long..

arnold said...

thanks... alot... thhis works for me...on HP 520

Anonymous said...

Didn't work for me on the first try. This is the end of 2009 and MS still hasn't fixed this? A user just installed SP3 and broke this. I went through the steps and I only get audio in Windows Media Player. I can't get audio in IE or even in the sound control panel when trying to preview system sounds. ugh..

Djubáh said...

Hello Mr. Bored SysAdmin. I have a SB Audigy 2 zs Platinum Pro sound card and I can only ear sound from my headphones. The mb is an ASRock M266a, Intel® P4 processor with 2Gb´s Ram. I have tried with both old and new drivers and tried your solution but still no sound from speakers(unless i use the headphone channel on external box). I have had this issue since sp3 update... 1 year ago.(bought really nice headphone set sony mdr-7506, so not everything is bad) Do you have any sugestions? Thank you for your site, one of the best solutions I found...

Anonymous said...

I'll echo what others have said - MS sux! Your advice solved the problem for me, after trying for more than four hours.

One change I made - I installed my Realtek drivers before changing the reg entry back to 300 and rebooting. It worked perfectly.

The kb888111.exe can be downloaded from Cnet - just search for it.

sidewalkmantra said...

At last all is well with the world... for now... mwahahahaaaa...
Thanks for posting such an easy to follow solution to this infuriating problem.

Karthik C said...

Thank you very much...

Anonymous said...

hey BSA.. ím in desperate need of your help. I have a asus maximus ii formula mobo, with an external SupremeFX X-Fi HDA sound card. I slipstreamed SP3, but neither of the guide's are working? I cant see my audio device or anything in System Devices.

Please help!!

BoredSysAdmin said...

Hey Anon,
Did you tried official Analog Device AD2000B drivers from Asus website?

Haseeb (PAKISTAN) said...

thank a lot buddy....u realy helped...keep up the good work...i was about to reinstall windows but ur idea realy worked well for me ;)

Jose said...

Hi BSA, i just downgraded my acer 4520 from vista to xp unattended edition. It has been the worst nightmare EVER!, i installed all the drivers sucessfuly but when i restart everything turns to crap! Realtek HDA dissapears, and i really dont know what to do, i`ve searched for days the so called UAA MICROSOFT DRIVER, and it actually worked, but then the problem remained. My system is on 200 sp2, so i directly installed the sp2 file you named before, and it didnt work. Please help me, because i need the laptop for recording purposes, ergo right now its just a piece of useless plastic located in my room.

Thx man.

Buy Acerw Notebook and Accessories said...

I have to update everyday from windows update, but this save me from unnecessary updated. thanks

UpAllNight said...

Hi BSA, great posts. I have been on this problem for 40+ hours. I tried your methods and I was able to get audio to work for the windows media player and also for the streaming through windows media, but when I try to stream youtube videos, I get the video but no sound. Funny thing is that before the registry update during the SP3 installation, I can stream youtube videos fine. I'm a bit confused. Do you know what is going on?

BoredSysAdmin said...

Hey UpAllNight, If you have sounds in WMP, but not on youtube - you might have issue with Adobe Flash - uninstall it and reinstall with latest version:
http://get.adobe.com/flashplayer/
Make sure to un-check McAfee Crapware

Jose said...

BSA can you help me with the early comment i posted?

BoredSysAdmin said...

Hey Jose,
I saw your comment before, but not sure why all setting revert on windows reboot. Check your system event logs, and device manager for any red/yellow marks
Check my front page article (how to recognize any device) and send my device_id/vendor id for your sound device

Maris said...

Thank you very much from Latvia
Real help me!!!!Thanks

Anonymous said...

Hi BSA,this is Nick...Thank U very much dude ur post helped me a lot & my Realtek HD Audio is now working.U r really Gr8.

Jose said...

Hi, this is what i got from your suggestion by double clicking the realtek audio hd

ROOT\MEDIA\0000

what should i do BSA?

pls help me, i've been 2 months without any sound, im about to kill someone hehe

thx

BoredSysAdmin said...

Jose, if you already have Realtek HD audio device, did you tried to install latest drivers from Realtek?

Here

Jose said...

Hi BSA, yes i did, a thousand of times, in fact i was running out of ideas so i installed sp3 due to my xp had sp2 and i thought that maybe that was why your solution didnt work for me, but its actually the same result, its like the realtek hd doesnt exist. I delete de realtek hd and the microsoft uaa and downgrade from 300 to 200, then i restart and install the uaa patch and switch it to 300 again and restart, and finally i install realtek hd drivers and restart, but windows never recognized the audio card.
The first times i tried your solution it actually worked, and then even that stopped working, at the moment nothing works.
What should i do? i think im the only one in this blog whose laptop is still broken. I really need your asistence BSA, pls HEEEEELP!

thx in advance

Jose said...

Oh, and i forgot to tell you, when i try to install the realtek hd manually by the ADD HARDWARE option, windows tell me that the driver is installed but will not work properly and gives me a CODE 10 error message. The device manager shows me the realtek hd audio definition with a yellow exclamation mark.

im so god damn lost, i hate this damn laptop!

BoredSysAdmin said...

Hey Jose,
How about drivers from Acer support site? Looks the version is older, but it might actually work for you.
Here

Also Don't try to manually force device drivers - it's never works since very old ISA cards... but it's ancient history...

Jose said...

BSA thx for your soon reply, I've tried with the acer website drivers and also with the ones on the realtek site, none of them work =(

manu said...

After trying for two days i finally have my audio up. Thanks a lot for the info!

I have a compaq 3018tu and my audio drivers were working for XP sp2 but after re-installing xp with sp3, audio and modem devices were not getting recognized.
Thanks to you registry tweak every thing is working now.

Nimish Dalal said...

Hi, Bored SysAdmin. Your worked for me But I am now facing from wierd problem. I can hear sound if my speaker is turned ON but not through my earphone jack. Please help me.

Jose said...

BSA how do i add the MIC VOLUME option in the realtek hd output audio mixer? its not available for select at the properties screen of the audio mixer, i need it for listening while im recording.

i have windows xp sp3

thx

Anonymous said...

For the first time since I got this Dell XPS M1330 laptop two years ago, I have audio in Windows XP. All it needed was this silly little Hdaudbus.sys file from your UAAforXPSP3.zip file, and then the drivers that I installed long ago suddenly worked, without even rebooting.

THANK YOU! And thank you for putting it up on Google Sites, because it's the only URL that still worked.

Christophe said...

THANKS!! It worked. I've had on and off issues with audio, and your patch fixed it - nothing else worked.

Egor said...

Oh my GOD!!!! You saved my ass!!!! THANK YOU VERY MUCH!!!!!! thank u, thank u, thank u !!!!!

karl.j.baxter said...

couldn't you guys just kiss this great mans feet ... now if only i could find a large pack of tnt to strap to my old pc :) ... oh damn wife wants the media pc upgraded drat lmao

Anonymous said...

I FUCKING LOVE YOU

me said...

finally got it to work.. thanks a lot for the tip! saved me a lot of time!!

I had some additional issues as I had a seperate video card (not on board) and the UAA driver was installing for the video card (it's and HDMI card so it has a sound interface too)

- make sure you enable on board sound in BIOS (not as 'auto')
- make sure you have the motherboard chipset drivers installed - there are a few utilities that can help you identify your motherboard

Anonymous said...

Thanks, this worked for me. I also had to download the modem file mdmxsdk.sys. Setup then had an error copying HFXSetup.exe - which I punted on. Didn't seem to be that important (caveat - I don't care about the modem working) and I have sound back for the first time in a long time using the SP2 spoof.

Needed this for my work laptop - all my machines are on Ubuntu :)

Many thanks

Anonymous said...

I LOVE YOU ♥♥♥

kamal said...

Hai,

Iam using HPG50-112NR my problem is i had downgraded my OS from vista to WIN XP SP2,Now my audio drivers are not working.I had tried all the methods for getting audio drivers.Can any one help me how to get back my drivers.Please help in this regard.I will be very much thankful to you.

Anonymous said...

sir, you are a gentleman and a scholar! i followed the steps to edit the registry to indicate sp2, used that exact patch, which i downloaded directly from microsoft. THEN installed all my device drivers. worked perfectly!!

a few things worthy of mention that worked for me as well:

1.)instead of installing with the .exe, extract "kb888111xpsp2" with 7zip or the like, open your device manager, and manually point the "pci device" in "system devices" to the "common files" folder created when you extract.

2.)as to the installing device drivers part, go to HP's consumer support forums and search "pavilion dv4 1120" for a great article on the procedure for installing them, and which ones, as a few are for Vista. follow it precisely, as with this blog's instructions!!!&! (my machine is a pavilion dv4 1123us, but this applies to a whole list of similar machines, from HP, Compaq, Acer, etc, with the same components)

3.)i however, did not do the procedure where you set up "devcon.exe" to run in Startup menu, to restart the MS UAA Driver, as i was saving till last.... and once i rebooted after installing the sound drivers, the sound stopped working. i wanted to see if just perhaps leaving the registry set to "sp2" might eliminate that. nope! so..... set the registry back to "sp3" like this blog says.

4.)finally, i decided to try updating the BIOS on the board (i avoided it to begin with because it WAS only for Vista...) anyway.... sp48847 to be exact. it's ONLY available under the driver list for "Vista" on HP's site, but i decided to try it anyway from within XP, and guess what, it worked! whew, and now the friggin sound and everything else works fine after a reboot, with NO "devcon.exe" tweak! so, the choice is yours: do the tweak, or update the BIOS. heck, maybe even try it before you do anything. either way, it will work, and you can finally get some sleep :)

sorry for a long post, and i'm NOT gonna hijack a thread. simply put, this works, and if not, you're missing something in the directions.

Jatin Talwar said...

Oh my god ....this is unbelievable ...Works like a charm .....Nothing helped ....not even microsoft forums You guys Rock .....
Thanks a ton

Aditya said...

I followed ur steps...but the sound still doesn't work...i mean it shows realtek hd audio in dxdiag but no sound is coming from the speakers...plzz help BSA...

Anonymous said...

Thank you so much. You have helped not one but two desperate xp users here.
Sites like this are God sent :-)

Anonymous said...

Hi, i been trying many method but the no sound device problem just come back like randomly sometime i turn off the comp and turn it back on and the audio found but now it gone and it doesn't come back again even it come back i use it for like 20 min and the no sound after that.
Laptop model:Hp pavilion 6700
dv6809wm
Audio mode: Conexant HD Audio.

Anonymous said...

Thanx man!!! I reinstalled windows and only audio drivers weren't recognized. I already thought I would have to downgrade to SP2 but your solution saved me!

Anonymous said...

Thanks a million. A top solution. On a Win XP Pro (re-)install (SP2) on a Lenovo T60 Thinkpad, normally I would have installed the device drivers first and the problem wouldn't have arisen.

But didn't think and installed MS updates first (incl SP3) without finishing installing all the drivers first. and then found I couldn't install the Audio drivers because the Soundmax driver wanted the KB888111 installed first. And that (MS download was offline so got from Lenovo site) wouldn't install as it thought it wasn't needed.

Tricking it into thinking SP2 was installed worked. We now have sound.

Thanks again.

Anonymous said...

8 solid hours of trying to fix this issue and THIS is what did it! <3 ... I could KISS you!

microsoft windows support said...

Microsoft's Service Pack 3 for Windows XP began gaining a hundreds of complaints from users on their PCs. Nice to hear some updates here!

Anonymous said...

thanks
but it doesn't work with the last realtek drivers and the alc861 built in on an asus motherboard

t_rizli said...

I'm Using HP Pavilion a1218l
Device manager said that my sound working properly
But Sound And Audio Properties in Control Panel show "No Audio Device"

I tried your solution but there's no effect....

Help Please.....

Rudy said...

Guys, I'm using aspire 4520

Sound And Audio Properties in Control Panel show "No Audio Device" in my device manager said system volume there is no driver install. I try many way but still won't fix d problem. Is there any solution? Looking 4ward 2 hear good news tq

SWORDX said...

i am stuck at this trouble for a week now, i have realtek ALC888 HD audio device which windows cannot recognize in any way, but finally i checked your method and followed the instructions step by step and still there is no sound device also there is no entry for Microsoft UAA Bus in System Devices in the Device Manager. so Any idea how to fix this issue ,thanks in advance...

ZAKI said...

Hi,

I'm trying already for few days to get the sound from my comp, but unsuccessfully. I tried that with changing CSDVersion key and installing the fix, but it still asks to install uaa drivers first.

I've downloaded that Universal_Audio_Architecture_High_Definition_Audio_AddOn_1.0.zip and UAAforXPSP3.zip but I dont know how to install it.

I would greatly appreciate it if you could explain it to me.

Truly,
Zak

henry66 said...

i know these postings have been going for 2+ years, so i hope our SysAdmin is still bored enough to read here. after 2 sleepless nights i am in dire need for help:

>> Download this software : kb888111xp2.exe

the link to it doesnt work, and most other searches lead to rather dubious torrent sites.

but mainly:

>> Regedit ... HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows
Find CSDVersion Key

that CSDVersion Key is simply not there !

i thought of simply de-installing SP3, the applying kb888111, but SP3 also doesnt want to leave: whichever method i try, it stops at ''system cannot find the file'' and goes back.

your Update 1, User Modified kb888111 patch fixed for Service Pack 3:

the first two links dont work, and the third gives a ZIP file with three files (inf, PNF and sys) in it, but not the expected EXE file for an update. so what do i do with those 2 files?

please help and guide me into the right direction. from all the answers here, i feel i am close to it, but not quite there yet.

many greetings - henry -

BoredSysAdmin said...

Hey henry66,
Yes, the first link to UAA got expired.
However please read carefully Update 3 section it is still relevant and link is functional as of today.
As regard the CSDVersion Registry key in question - it's has to be there. Please try to look again.

p.s: I usually ignore most of comments and in fact I answer one first time in a year.. I couldn't really ignore such detailed comment.

Recently I found Realtek audio drivers do include this patch and on installation would fix the issue regardless of SP version

henry66 said...

this must be my week of doing things wrong: i keep posting an answer to BoredSysAdmins very useful answer, but it either keeps vanishing or does not appear at all. now what am i doing wrong this time? it is not my week ...

greets - henry

Anonymous said...

Hey!!

Update 2 works for meeh.. Thank thank you so much .. Wooh!! problem solved

Salute!!! Ur d king!! Keep it up Sir!!

sonata said...

hi i have hp probook 4421s. it has idt audio on it. i couldn't make thing works even after the steps done. It keeps give an error message after the restart and driver instalation failed even i've istalled KB888111 patch...please everyone...any suggestion?

neroxyr said...

thanks sooo much, tried the support ms pages and nothing, if i hadn't find this page, i'd probably have formatted the pc. Keep up with great solutions

Anonymous said...

Thanks so much ! I have a Thinkpad T61 running Windowz XP SP3. I was caught in a loop trying to install the HDA audio bus driver that would fail because I was at SP3, then install the soundmax driver which would fail because no HDA driver was found ! Acckkk 4 days of this. Thanks to those Chinese as well I suppose eh ? And Google, for letting me find you.

Anonymous said...

Many Thanks you are great.

Anonymous said...

I was looking for days to solve this problem and than i found this threat, 5 min. later, everything works fine. Thanks....

pete said...

1 solution is not working for me on my xp sp3.. all the links for solution 2 seem to be broken. would be grateful if someone could share this sp3-modified file somewhere else.
Pete

Ritin said...

Hi,
Great Job.
Your 1st solutions worked for me. Though the 1st two links didn't worked for download of the patch but the 3rd link mentioned in the solution worked for me. I'd checked with Intel people as well, they were also not able to resolve the problem. Though while doing the troubleshooting, I'd understood the problem, but was not sure how to get the solution for SP3 which was already update on my XP system.
Thanks for the Support.
Please keep up the GOOD JOB.

Anxiety0 said...

Not saying anything that wasn't said before here but I spent 3 hours at work going crazy trying to figure out why something that seemed like such a simple problem was stumping me. Thank you so much for this guide you really saved a lot of fustration.

Aman said...

Big Thanks tp you Dear, really fixed my problem.

Gazzer G said...

I spent DAYS trying to solve this problem on a DELL 745 using all the information posted on this and various other websites but nothing worked. Then I found that the onboard sound had been disabled in the bios. I just changed the setting and everything miraculously worked.

RaGeHoLiC said...

If you couldn't fix your problem here is another solution i did this and my sound works greate now :)
http://www.eluros.com/2011/10/p4m890m-ms-7255-motherboard-hd-audio-problems/

THStearns said...

Great blog and many thanks for the XP SP3 fix for the audio system.

Question: I applied the fix on my T60 laptop (XP SP3) about 2 months ago and immediately the laptop saw its S/PDIF port. Wonderful1! I shut the system down in a few days and yesterday set it up again but now that port isn't identified. What do I do? What went wrong?

THStearns said...

Have T60 laptop with XP SP3. Applied the 3rd option to fix the audio issues and immediately the laptop saw its S/PDIF/ Wonderful, most g rateful for your help.

Yesterday, after 2 months of not using the laptop, I set it up again and now the port isn't recognized. What happened, and how do I fix it?

THStearns

AKMAL_ALIF said...

same problem happened to my HP Mini 110-3012TU under windows xp sp3...

i certainly followed the step but still did not work...

is there anything u could help me out of this problem ?

thank you...

† TST.LP † said...

It worked perfectly. Thanks. PC ASRock Msinboard Via HD Audio Driver Win XP SP3.

† TST.LP † said...

It worked perfectly. Thanks. PC ASRock Msinboard Via HD Audio Driver Win XP SP3.

emilregalado said...

hi, I'm using Asus a6r, ican't still hear a sound comming from it, i work on your

Corey S said...

I followed the directions, but whenever i install sp26792 it still says i need the UAA hd audio bus driver installed. I have installed it and i even found it in the device manager. I dont understand why it wont work. Can anyone provide help. It would be appreciated.

ramdas masram said...

thnks boredsys admin man it really helps me but i hve follow the method which is given in windows help & support center any way thnks a alot......

ramdas masram said...

thnks boredsysadmin it really helps me out but with the method of windows help & support center..... any way thnkssss alot...........

Willywonka said...

Thanks very much!! I would have probably spent several hours fixing my sound issues if it wasn't for you! Thanks a million

Willywonka said...

Thanks a million! I would have spent hours fixing my sounds issues if it weren't for you!

RexHunt said...

I did it different way

1. Change registry to 200
2. Do not reboot
3. Uninstall 888111
4. Do not reboot
5. Unzip 888111 and find your language folder
6. Run file from language folder
7. Do not reboot
8. Install drivers
9. Sound returned.

FVP said...

"THANX, cant thank you enough!"

this fixed audio problem on Hp Pavilion a1123c xp media center that was upgraded to xp pro sp3

Muchas Gracias...
Merci...
Gracie...

YOU DA MAN!!!

Gheorghe R said...

Hi
Mi name is George
I have a issue on mi notebook Hp Compaq 6910 p
All is ok ih have sound mixer balance but i can hear sound stereo on laptop speaker or head set.I tri to play from diferite muzic source winamp ,radio nexus,vlc plaver ,youtube.i MAKE A LOT OF SETING IN PANEL CONTROL I INSTALL A LOTS OF VERSION DRIVER I WORK 2 MONTH CAN FIX THAT ISUUE.
Sound is mono when change value of balance control sound is mono
right or left not change sound only mono.
Mi sound card is
SoundMAX Integrated Digital HD Audio

HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30C1&REV_1002\4&34D8
E4B7&0&0001
I USE WIN XP PROFESIONAL SP 3
THANKS IN ADVANCE I WAIT YOUR REPLI
George

Sn SM said...

MUCH thanks !! I know the audio
hardware works because I have
used Linux distro and sound is
fine. Reloading XP Pro SP3 so
my brother can use this C700CTO
as he has older audio aps for
XP...just LOVE vendor lock-in!

Proceso Poblador said...

Thanks a lot.....now my pc is okay....

Mangesh said...

Hi

I am having problem with my HP Pavilion DM4 1219TX,

I installed Windows XP SP3 32 Bit OS, All other drivers I got and they are working fine,

But Audio high definition audio device drivers are not working,

I tried given steps but still sound is not working

please help to sort out this issue.